Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What makes Buffy products more sustainable than traditional bedding?
We use earth-friendly materials like eucalyptus fiber and recycled polyester made from BPA-free plastic bottles, which require significantly less water and land than traditional cotton.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the contiguous United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can I try the products before I commit?
Yes! We offer a 7-night free trial on most items. We'll place a temporary hold on your card, and you won't be charged until the trial period ends, giving you time to make sure it's a perfect fit.
How do I care for my Buffy comforter?
To keep your comforter in peak condition, we recommend using a duvet cover and dry cleaning only. For our sheets and duvet covers, machine wash cold and tumble dry low.
What is your return policy?
If you aren't in love with your purchase, you can return it within 100 days of the ship date for a full refund. We offer free return shipping for all orders within the US.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our reach to more countries in the near future.